FAQ
Shipping
Shipping Policy
Thank you for shopping at Style Nest! We strive to process and ship your order as quickly as possible.​
Processing Time:
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All orders are processed within 1-2 business days after payment is confirmed.
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Orders placed on weekends or holidays will be processed the next business day.​
Shipping Rates & Delivery Times
At Style Nest, we offer a variety of shipping options to accommodate your needs. Shipping rates and delivery times are calculated at checkout based on your location, the items in your order, and the selected shipping method. Here's an overview of our shipping policies:
Domestic Shipping (within Canada)
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Shipping rates are calculated based on your order's size, weight, and delivery address.
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Standard Shipping: Typically arrives within 3-7 business days.
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Expedited Shipping: Typically arrives within 2-3 business days.
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Next-Day Shipping: Available for expedited orders, typically arriving within 1 business day.​
International Shipping:
We offer international shipping to several countries. Rates and delivery times for international orders are calculated based on your delivery address and the items in your order.
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Standard International Shipping: Estimated delivery time of 7-21 business days.
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Expedited International Shipping: Estimated delivery time of 5-10 business days.
Please Note:
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Shipping rates will be displayed at checkout based on your location and the items in your order.
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International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer.
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Delivery times may vary depending on the destination and any delays with the shipping carrier or customs processing.
Order Tracking:
Once your order has shipped, you'll receive a tracking number via email. You can track your package through the carrier's website. For international orders, tracking might not be available once the package leaves the country of origin.
​International Shipping:
We currently offer international shipping to the following countries: Shipping rates and delivery times will vary depending on your location. Please be aware that customs fees or duties may apply, and these are the responsibility of the customer.​
Shipping Restrictions:
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We do not ship to P.O. Boxes.
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Certain products may be restricted in specific regions due to local regulations.​
Address Accuracy:
Please double-check your shipping address before confirming your order. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.​
Damaged or Lost Items:
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If your item arrives damaged or is lost during shipping, please contact our customer support team within 7 days of receiving your package, and we will work with you to resolve the issue.
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We are not responsible for delays caused by the shipping carrier, but we will do our best to assist with tracking any lost packages.​
Contact Information:
For any questions or concerns regarding your order, please feel free to reach out to us:
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Email: Stylenestca@gmail.com
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Social Media: Instagram
Returns
Returns Policy
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At Style Nest, we want you to be completely satisfied with your purchase. If you're not happy with your order, you may return it under the following conditions:
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Eligibility for Returns:
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Time frame: You can return any unworn, unwashed, and unused items within 7 days of receipt for a full refund or exchange.
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Condition: Items must be in their original condition, with tags attached and in the original packaging.
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Non-Returnable Items: The following items are non-returnable:
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Final sale or clearance items
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Custom or personalized products
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Intimate apparel (such as socks, hosiery, and lingerie)
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Gift cards or vouchers​
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How to Return an Item:
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Contact Us: Reach out to our customer service team at stylenestca@gmail.com or use our [Return Request Form] to initiate the return process.
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Return Shipping: Customers are responsible for return shipping costs unless the item is defective or the wrong item was sent.
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Return Label: If your return is eligible, we will provide you with a return shipping label to send the item back to us.
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Processing the Return: Once we receive the returned item, we’ll inspect it and process your refund or exchange within 7-10 business days.​
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Refunds:
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Refunds will be issued to your original payment method. Please note that it may take up to 5-7 business days for the funds to appear in your account, depending on your bank or payment provider.
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If you chose to exchange an item, we will ship the replacement item to you at no additional charge.
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Exchanges:
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If you would like to exchange an item for a different size, color, or style, please contact our customer support team. You can exchange items within 30 days from the purchase date.
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If the exchange item is of higher value, you’ll be required to pay the difference.
If you have any further questions or concerns, please contact us at Stylenestca@gmail.com — we’re here to help!